This is our bookings management system. Access is restricted to our valuable clients.

Booking Terms and Conditions
  1. A client must be 18 years of age or over to make reservations at Tsheola Dinare Tours.

  2. Only selected clients with agreed contracts and prices, may make use of our Booking Management System.

  3. Quotations do not serve as a confirmation of service, it's a customer's responsibility to confirm acceptance of a quotation in writing and Tsheola Dinare will respond to confirm the booking and provide necessary details. All prices are quoted in ZAR.

  4. A confirmed booking will not be refunded except where Tsheola Dinare has materially failed in its delivery of the service offered.

  5. A booking can be cancelled more than 24 hours before the trip. There is no charge for all bookings cancelled within the specified time frame.

  1. A client will be liable for a full cost of a booking where there was; no cancellation, NO SHOW and change of time which was not communicated. Our reservations consultant will advise the client if such a situation will occur.

  2. A transfer will only be done to the destination specified on the booking request.

  3. A transfer will only be done to the destination specified on the booking request.

  4. If we have reason to suspect a fraudulent booking request, we reserve the right to decline a confirmation of that booking.

  5. When a booking has been confirmed, a system will issue a confirmation email. It is a client's responsibility to verify that the confirmation issued is accurate. The Booking Management System is only responsible for issuing the confirmation based on the request made.

  1. Clients are required to advise Tsheola Dinare of the size of the luggage. This will enable us to provide the correct size vehicle or trailer if required.

  2. Tsheola Dinare does not to carry animals.

  3. Tsheola Dinare is not responsible for delays or inconveniences caused by road conditions, natural disasters or other causes over which it has no control.

  4. The maximum waiting period at the airports (arrivals) is 45 minutes for domestic flights and 60 minutes for international flights. At any other pick up points such as offices or homes, the maximum waiting period is 15minutes. Otherwise, Tsheola Dinare will charge a client for a new booking.